Logging and outlet management saw major enhancements, making it easier to organize power workflows, analyze device behavior, and export data for audits or reporting.

New for On-prem Deployments

• Outlet management groups - Create and manage groups of outlets for project-based organization, coordinated control actions, and grouped power and telemetry analysis on supported devices.
• Device connection and disconnection events in event logs- Device online and offline transitions now appear directly in the event log rather than the activity log, making connectivity history easier to audit and filter.

New for Cloud Deployments

• VLAN support for CMP-supported devices - Configure VLAN behavior directly through CMP on supported hardware.
• WAN health signals- Added WAN health indicators to surface connectivity issues more quickly.
• Expanded device and PDU routes - Improved coverage and routing consistency for network-related device pages.

New for All Deployments

• CSV export for event logs - Download event logs directly from the UI, including any filters currently applied, for compliance, troubleshooting, or external analysis.

Improved for All Deployments

• Event log filtering and structure - Added preset time ranges (1 hour, 6 hours, 24 hours, 7 days, 30 days) along with custom date range selection. The event log table has been reorganized with clearer columns and improved filtering controls.
• Device and configuration UX polish - Refined device configuration, details, and inlet and outlet pages with usability and consistency improvements across the UI.

Fixed

• ATS inlet information display - Corrected issues where ATS inlet data was not clearly or accurately represented in the UI.
• Gateway IP information - Corrected issues with gateway ip not correctly showing

Why it matters

Teams can now organize outlets around real-world projects, rely on richer and more actionable event logs, and export data without manual work. Network-level visibility further reduces time to diagnose connectivity issues across fleets.

On-prem deployments received reliability fixes around access control and notifications, while cloud performance was made more predictable through internal consistency improvements.

New

• On-prem: Device offline email notifications Administrators can now receive email alerts when devices go offline, improving visibility for unattended or remote deployments.
• On-prem: Custom outlet metadata fields Additional custom fields can now be associated with individual outlets and are included in logging and telemetry data. This is especially useful for equipment labeling, asset tracking, and downstream reporting.

Improved

• Cloud: Performance consistency Backend request handling has been standardized to reduce intermittent errors and improve overall responsiveness across device operations.

Fixed

• Role-based access issues Resolved edge cases where role permissions were not consistently enforced across devices and configuration pages.

Why it matters

On-prem operators gain better alerting and asset visibility, while cloud users benefit from steadier performance and fewer unexplained errors during device interactions.

Running Synaccess CMP on your own network is now straightforward. You get private image delivery, a drop-in Docker Compose file, and step-by-step docs. Updates are quick, and security teams have clear guidance.

New

• On-prem Docker package — Pull Synaccess CMP from our private registry with customer-specific access keys (no public accounts).
• Copy-paste Compose starter — A ready file and .env template so you can configure and launch in minutes.
• First-time setup guide — Clear prerequisites, architecture, and networking/port requirements for security and IT teams.
• Update playbook — Choose to follow the latest build or pin a specific version; sign up for release emails at [email protected].
• Device pairing guide — Walkthrough for pairing PDUs, including certificate validation options.

Improved

• Security guidance — Best practices for credentials, TLS, and network allow-listing presented in plain language.
• Sizing & topology — Right-sized hardware suggestions and deployment patterns for labs to enterprise.
• Consistency — Unified terms, examples, and URLs across all docs to reduce guesswork.

Fixed

• Outdated examples that caused setup friction have been corrected and simplified.
• Documentation gaps around HTTPS certificates and pairing behavior have been closed.

Why it matters Your team can deploy Syn Cloud on-prem quickly, keep it up to date with minimal effort, and satisfy security reviews without back-and-forth. Faster rollout, predictable updates, and less operational overhead.

Device pages now load instantly, include a unified control center for major configuration task, and support device outlets grouping for alert automations.

New

• Instant status bar for quick device health checks
• Faster, streamlined device loading
• Configuration hub for SMTP, Syslog, global reboot schedules, AutoPing defaults, PDU port controls, and user management
• Device outlet grouping: create groups of outlets and trigger them as an action in alert configurations, with flexible sequencing and timing

Improved

• Page performance keeps focus on the current device instead of waiting for live data to hydrate

Fixed

• Eliminated lag from fetching live state so navigation between devices remains responsive
• Addressed cases where some outlets weren’t visible for certain users depending on assigned roles
• Smoothed out a rare timing issue with how device data was fetched on the frontend
• Corrected activity log links so they consistently point to the right device

Why it matters Operators can confirm device health and adjust settings—from alerts to access—without leaving the page or waiting on spinners.

Activity and device pages surface the right context—from history to network status—without extra clicks.

New: Activity log search with pagination, device overview tiles, and networking callouts (including LTE details and active interface status).
Improved: Event logging now flags Ethernet loss on primary links, and inlet/outlet graphs include adjustable time-frame filters.
Fixed: Tightened device pages so networking insights and summaries populate consistently.
Why it matters: Teams can diagnose issues faster because the key history, network health, and usage charts appear together on the device view.

Device configurations save the first time, large deployments feel quicker, and teams can finally explore a complete event history.

New: Centralized event log that tracks every trigger with filters for device, event type, and status so teams can retrace what happened.
Improved: Front-end fixes that keep configuration changes from failing silently and performance tuning tailored for long-running enterprise fleets.
Why it matters: Operators get trusted records for audits and don’t need to double-check whether their configuration changes actually stuck.

We introduced a new batch firmware update tool.

Improved: Batch firmware updates that help teams roll out versions to groups of devices in one go, plus a unified firmware overview so you can confirm coverage before pressing update.
Fixed: Cleared the lag that occasionally slowed down the device list, keeping it snappy for daily check-ins.

Why it matters
Operators can confirm what needs attention and schedule upgrades in minutes instead of digging through individual devices.

Delivered richer insight-sharing tools and onboarding support.

Highlights

• Dedicated logging views and CSV exports for reporting.
• Updated architecture documentation for faster ramp-up.
• Event filtering tweaks to keep exports aligned with what’s onscreen.

Why it matters
Teams collaborate with trustworthy data and bring new members up to speed quickly.

Kept large deployments feeling quick and easy to manage.

Highlights

• Smarter pagination controls and refreshed demo data.
• Device caching and streamlined firmware update journeys.
• Fixes for enterprise login nuances uncovered during rollout.

Why it matters
Even big dashboards stay responsive, so crews focus on customers instead of waiting on pages.

Made everyday tasks faster and added branding flexibility.

Highlights

• Extended invite durations and updated device pairing flows.
• Universal search, lazy loading, and trimmed login steps.
• White-label options plus layout adjustments for any screen.

Why it matters
Teams save time on routine work and present Synaccess Cloud in a way that fits their brand.