Access & Licensing

Synaccess CMP centralizes control over SynLink PDUs so operations, engineering, and facilities teams can power-cycle equipment, analyze energy usage, and automate remediation from anywhere. Our licensing model is intentionally partner-first: we tune access around the volume you manage, the support you need, and whether you deploy in our managed cloud or on your own infrastructure.

What the platform delivers

A single console to discover, organize, and switch SynLink PDUs in real time—no on-site visit required.
Rich observability with power-state histories, energy metrics, CSV exports, and programmable notifications so you can troubleshoot faster.
Automation hooks (HTTP APIs, firmware orchestration, and alerting) to integrate with the systems you already rely on.
Team management features, including SAML SSO, so large organizations can enforce consistent, compliant access controls.

Choose the path that’s right for you

Option	Ideal for	Highlights	Billing approach	Next step
Complimentary Starter Access	Labs, demos, and light field use	Manage up to ~5 PDUs with full remote control, logging, and API access	No cost; we use it to help you prove the value quickly	Request a starter workspace through your Synaccess account team
Strategic Volume Partnerships	Channel partners and high-volume deployments	Unlimited PDUs, automation tooling, data export, and proactive support	Structured as multi-year commitments or bundled with hardware purchases	Schedule a scoping call so we can map usage, services, and incentives
Enterprise Cloud Access	Organizations needing security reviews, SSO, and operational guarantees	Dedicated tenant, priority support, change management reviews, and roadmap alignment	Custom pricing aligned to your compliance requirements and rollout plan	Engage sales for a tailored proposal and onboarding timeline
On-Premises Deployments	Regulated or cost-controlled environments that prefer self-hosting	Ship-ready build, assisted installation, optional managed updates, and hybrid monitoring	License plus optional support retainer; recommended for larger teams with IT resources	Discuss prerequisites with sales to confirm sizing and support expectations

Complimentary Starter Access

Perfect for individual engineers, proof-of-concept labs, and customer demos.
Includes essential cloud functionality—remote switching, metrics, and API keys—without a contract.
We generally provision up to five devices; if you grow beyond that, we’ll work with you on the right upgrade path.

Strategic Volume Partnerships

Designed for distributors, MSPs, and OEMs who bundle Synaccess gear into broader offerings.
Mix cloud access, hardware discounts, and co-marketing incentives so both teams can plan multi-year rollouts.
Billing is usually amortized across 2–5 year terms or embedded in hardware SKUs to keep procurement simple.

Enterprise Cloud Access

Adds security documentation, SAML SSO and named-support contacts for operationally critical environments.
We’ll assign a solutions engineer for white-glove onboarding, migrations, and change-control requests.
Pricing is bespoke; tell us your compliance, uptime, and support requirements and we’ll draft options.

On-Premises Deployments

Best for customers with strict security, sovereignty, or cost mandates who want to run Synaccess Cloud inside their own network.
We provide deployment-ready containers, install guidance, and optional health checks; you own day-to-day hosting.
Because on-prem assistance is hands-on, we reserve it for accounts with meaningful device volume and a dedicated technical sponsor.

How we shape pricing

Volume-driven – the more PDUs you connect (or resell), the more we can invest in custom tooling and favorable rates.
Outcome-oriented – we can bundle onboarding, training, and automation build-outs so you pay for value delivered.
Flexible terms – monthly billing is available where it makes sense, but most partners prefer amortized multi-year arrangements.
Aligned incentives – we are happy to comp or subsidize access when it unlocks significant downstream hardware commitments.

Implementation & Support

Scoping – share your device counts, regions, and integration goals; we’ll propose the right hosting model.
Pilot – run a limited rollout (often using the starter allowance) to validate connectivity, automations, and team workflows.
Scale – finalize the commercial agreement, schedule migrations if needed, and onboard additional stakeholders.
Operate – lean on our support staff for firmware pushes, alert tuning, and roadmap reviews; upgrade tiers as usage grows.

On-prem engagements also include infrastructure readiness checks and a joint deployment plan so your IT staff know exactly what to expect.

Cloud vs. On-Prem Decision Guide

Choose Managed Cloud when you want zero-maintenance hosting, fast setup, and shared responsibility for uptime.
Choose On-Prem when compliance or air-gapped networks demand full control and you can dedicate staff to maintain the environment.
Hybrid models (cloud for most sites, on-prem for high-security labs) are common—our team can help architect the mix.

Next steps to get started

Gather your target deployment details (PDU counts, geography, integrations, and any compliance notes).
Decide whether you want managed cloud, on-prem, or a hybrid.
Contact Synaccess via the partner or sales channel noted above to request a consult.
We’ll follow up with a proposal, onboarding checklist, and (if needed) a custom statement of work.

Frequently asked questions

Can I mix cloud and on-prem?
Yes. Many partners operate a centralized cloud tenant alongside on-prem builds for sensitive labs. We can federate device telemetry so you still get consolidated reporting.

What if I only need API access?
Every path includes the HTTP API and data export tools. We’ll help size limits based on the automations you plan to run and adjust them in your agreement.

How do security reviews work?
Enterprise and on-prem engagements include documentation, architecture diagrams, and review calls with our engineering team. We can align to your vendor security questionnaire or provide our standard package.